Full Job Description
Job Title: Social Media Manager
Location: Wales, United Kingdom
Company Overview
Amazon is a global leader in e-commerce and cloud computing, continuously innovating and improving the digital shopping experience for millions of customers worldwide. Our mission is to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online. With a commitment to operational excellence and customer satisfaction, we are expanding our team in Wales. We are looking for an enthusiastic and experienced Social Media Manager to join our dynamic marketing team.
Position Summary
As a Social Media Manager at Amazon, you will play a pivotal role in shaping and driving the social media strategy for our operations in the UK and Europe. You will be responsible for crafting compelling content that resonates with our customers and elevates the Amazon brand. Your expertise in social media engagement, analytics, and communication will help foster a vibrant online community and enhance our customer engagement metrics.
Key Responsibilities
- Develop and implement a comprehensive social media strategy aligned with Amazon’s business objectives and customer engagement goals.
- Monitor social media channels, engage with customers, and respond effectively to inquiries and commentary.
- Create compelling and shareable content for our platforms, including Facebook, Instagram, Twitter, and LinkedIn.
- Analyze social media metrics to assess performance and identify areas for improvement; prepare comprehensive reports for stakeholders.
- Stay abreast of social media trends, tools, and best practices to remain a thought leader in the digital space.
- Collaborate with cross-functional teams, including content creators, designers, and product teams, to produce effective campaigns and promotions.
- Manage the content calendar and ensure timely posting of social media updates across all platforms.
- Conduct competitor analysis to identify strategic opportunities for engagement and growth.
Qualifications
- Bachelor’s degree in Marketing, Communications, or a related field.
- Minimum of 3-5 years of experience in social media management, preferably within a fast-paced corporate environment.
- Proven track record of developing successful social media campaigns that have driven engagement and brand awareness.
- Strong understanding of various social media platforms, their respective audiences, and metrics.
- Excellent writing, editing, and communication skills, with a keen eye for detail.
- Proficiency in social media management and analytics tools, such as Hootsuite, Sprout Social, or similar platforms.
- Ability to work collaboratively in a team environment and manage multiple projects effectively.
- Creative mindset with a passion for staying updated on digital marketing trends.
What We Offer
At Amazon, we value our employees and offer a comprehensive benefits package designed to support your well-being and work-life balance, including:
- Competitive salary, with opportunities for bonuses and raises based on performance.
- Health and dental insurance, with extensive coverage options.
- Generous paid time off, including vacation and sick leave.
- Access to ongoing professional development and training programs.
- An inclusive work environment that focuses on diversity, equity, and respect for all individuals.
Why Join Us?
At Amazon, you are not just an employee; you are vital to our mission of becoming the most customer-centric company in the world. By joining our team as a Social Media Manager, you will be at the forefront of an exciting digital landscape, helping to connect customers to products they love while enhancing their overall shopping experience. You will drive strategic initiatives that contribute to our growth while working with a talented and passionate team in a collaborative environment.
How to Apply
Are you ready to take your social media career to the next level? If so, we invite you to apply today. Please submit a detailed resume and a cover letter outlining your relevant experience and why you are the perfect fit for the role of Social Media Manager at Amazon in Wales.
Be a part of our innovative journey and play a key role in redefining customer engagement across the globe!
Amazon is an Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.